Custom orders are agreed upon and finalized between both parties. The outcome of the cookies is indeterminate until they are made.
As the customer, you trust us to decorate the cookies according to your specifications.
Please note that there may be slight differences in the artwork and the final outcome as our cookies are handcrafted, relying on the skill and craftsmanship of our team.
By placing a custom order with us, you acknowledge and agree to these terms and conditions. We strive to create beautiful and unique cookies that meet your expectations, and we appreciate your understanding of the nature of our handcrafted process.
We strictly do not offer refunds for custom orders as labour time and materials have been used to create your order.